
The Sysadmin And The Script
Compiler
00:00
Customer Service Is a Customer Service Role
"I don't think I could successfully pull that much network cable in that amount of time. So kudos to Jean for pulling that feed off," he says. "Just because you're not working the help desk doesn't mean you're not in a customer service role." He adds: "You have to understand your customers wants and needs and their use cases"
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