3min chapter

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Understanding Productivity: Where Organizations Go Wrong with Employee Monitoring

APQC Podcasts

CHAPTER

What Are Some of These Productivity Measures Not Measuring?

45% of employees said that their productivity measures aren't really measuring their true productivity. And this is even more true when we look at hybrid and virtual workers than the ones that are in person. There's so much work human interaction that doesn't get captured here. Broad scale monitoring can really create an adversarial vibe between managers and employees. But most employees want to be productive not just to earn money or to earn a promotion but because being productive intrinsically satisfying.

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