Maximizing Team Efficiency with AI: Insights from Intercom's Customer Service leaders
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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Driving Adoption and Efficiency with Product Champions
The chapter emphasizes the value of having a team of early adopters and product champions to facilitate the successful implementation of a new tool or feature within a company. It showcases the positive experiences and success stories shared among team members to encourage more utilization of the tool, stressing the importance of peer-to-peer feedback and demonstrating real value for maximizing team efficiency.
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