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EP 536 - Strategyn Founder & CEO on Making Product Innovation Predictable

Product Talk

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Understanding Customer Roles for Effective Product Alignment

This chapter highlights the significance of recognizing and agreeing on various customer roles within a product team, including the job executor, buyer, and support participants. By unraveling these distinctions, the chapter underscores how this clarity fosters better alignment in product development to effectively meet diverse customer needs.

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