4min chapter

The Leader Factor cover image

Psychological Safety in Healthcare

The Leader Factor

CHAPTER

How to Create a Tent Culture of Psychological Safety

Leaders at the National Health Service in the UK discovered something very interesting during the pandemic. When humans get together and they start interacting, norms appear instantaneously; culture formation begins immediately. They would set up what we call, at leader factor, we call it a tent culture. A tent culture is a culture that is created through continuous interaction at a moment's notice.

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