4min chapter

The Safety of Work cover image

Ep.4 What is the relationship between trust and safety?

The Safety of Work

CHAPTER

Exploring the Complexities of Trust in Communication

This chapter explores a psychological study that examines trust within a hospital context, highlighting how communication about violence impacts patient trust levels. The discussion reveals the intricate nature of trust, indicating that it can diminish more readily than it can be built, and affecting how information is perceived even in ambiguous situations.

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