7min chapter

Fashion People cover image

Keep Spending Alive in 2025

Fashion People

CHAPTER

Innovating Retail: Adapting to Modern Challenges

This chapter explores the dynamic changes in the retail landscape driven by consumer expectations and challenges, particularly highlighting the unique appointment-only shopping model in San Francisco's Saks. It emphasizes the necessity for retailers to innovate and adapt to meet contemporary customer needs while balancing discovery and practicality.

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