The Importance of the Word User in the Web

Nolan Lawson is a web developer living in Seattle and working for Salesforce. His blog is called Read the Tea Leaves, nice with tea reference there. He wrote an article about how we use the word 'user' to mean someone who uses drugs. The criticism often brought forward when it comes to the word user is sort of that it's reductive,. It's limiting, and it has all these bad connotations such as drug users.