In Before The Lock cover image

🔓 102: Scale, success, service, and hubs

In Before The Lock

CHAPTER

The Importance of Community in Customer Success

A lot of community professionals should be thinking about This, you know, how what what is a customer success community? What does that entail? How do I talk about it? The way you just described it actually fits both terms. There's probably some whole other episode about terminology and what hills we want to die on or not.

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