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a16z Infra #3: What Microsoft Can Teach Us about Technical Product Leadership at Scale

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The Next Platform Shift

There's a very deep issue about how the next platform shifts will take place. And that's what i think is going to be very interesting, because that just means there's more opportunity. The thing about sasae or service that's so important is the continuous delivery of an experience to your customer. It has to be up it has in a data base, corrupt data or anything like that. All these things arearcret more. I think it actually leads to a very different i think it can lead to a longer term ownership of a customer experience if, in fact, you can continue to ve and provide a great competitive experience.

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