Where AI Could Support Early Conflict Intervention

Should AI be used to resolve conflict in the workplace? Are over-sensationalised stories of ‘eye-rolling’ leading to legal issues masking deeper problems in the workplace? Does ‘lifelong learning’ apply from hire-to-retire for employees? And what lessons can we take around succession planning from a messy football transfer saga?  

CIPD Director of Profession David D’Souza is joined by Founder and Managing Director at Haylo HR and CEO of Resolution at Work, Trish Hewitt, and Chief People Officer at Lore Group, John Dawson. 

Recorded: 5 September 2025 

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