9min chapter

The InfoQ Podcast cover image

Denys Linkov on Micro Metrics for LLM System Evaluation

The InfoQ Podcast

CHAPTER

AI Orchestration for Customer Support

This chapter explores an AI orchestration platform aimed at enhancing customer support and lead generation through customizable workflows. It emphasizes team collaboration, the use of low-code approaches for business logic, and the challenges of integrating AI systems with natural language interfaces.

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