Online Shopping with Amanda Mull
You're Wrong About
How to Take the Risks of Online Shopping Out of the Process
The entire history of consumer culture is trying to find ways to take friction out of the process of buying something. When you move shopping online, there is a considerable obstacle and that you can't fucking touch the thing. So Zappos essentially created the capacity in people to buy clothing online.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
