Walmart's best customers were becoming prime customers. And at the end of the day, they finally made the decision like we're just getting our butts beaten in with this prime thing. I think a huge theme of your book is like, Walmart's moving along on this path and then Amazon makes an announcement. And Walmart has to play catch up to meet them there.
Mary Long caught up with Jason Del Rey, author of “Winner Sells All: Amazon, Walmart, and the Battle for Our Wallets.”
- How Amazon often beat Walmart’s low-price guarantee. - The incentives that slowed down Walmart’s e-commerce rollout. - Why WalMart was hesitant about creating a loyalty program. - Amazon and Walmart’s push into healthcare.
Companies discussed: AMZN, WMT
Host: Mary Long Guest: Jason Del Rey Producer: Ricky Mulvey Engineers: Dan Boyd, Rick Engdahl
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