The idea of saying, you got to expect those things to happen. The other thing about this example is with this mechanical like dissection he's doing of all this stuff. There's, he talks a lot about the capacity. And with general A, you've got very little capacity left over from what you were expecting,. But now he can dedicate to what's actually happening. Third guy has so little that he just willfully ignore what's happening rather than take on the challenge.

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