12min chapter

The Josh Bersin Company cover image

Understanding Today's Economy: What It Means To HR

The Josh Bersin Company

CHAPTER

Navigating the Shift to a Service and Information Economy

This chapter explores the transition from industrial to service and information-based economies, stressing the importance for companies to adapt their service offerings. It highlights HR's pivotal role in aligning initiatives with business goals and addressing challenges posed by emerging technologies like AI.

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