The Problem With Complexity in the Workplace

I would say that in many cases we are now at the point where we don't simplify anymore. We use digital systems to be able to do new things, but they're not really needed. The usefulness for one small part of the company becomes a problem for the system as a whole. Do you ever consider the interfaces of the internal usage when you develop those systems? Is that an issue? I mean, my focus when I'm developing it, I'm constantly wanting to know what the actual end users are doing and what to do," he says.