
Episode 27: Notetaking during research sessions
The User Research Strategist: UXR | Impact | Career
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How to Write a Transcript for an Interview
The other way that you can mitigate this is to use some sort of transcription software that will get you back the transcripts, either in real time or right after the session. So what I have found is when I don't utilize this method and this approach, suddenly everybody's opinions are in the notes or things are missing from the notes. And so while it feels like a lot more work up front, especially if you don't have somebody who can take those kinds of notes for you and you would have to do it yourself after the session, it's kind of worth it.
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