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How Smart Companies Win Big With Artificial Intelligence
DBS Bank in Southeast Asia is one of the organizations that has been successful with artificial intelligence. Their CEO, Piyush Gupta, essentially was at the helm of how artificial intelligence ought to be thought of for DBS bank. So there was leadership buy-in, there was leadership drive and there was leadership passion. AI wasn't just viewed as a technology that could be implemented for a process or a function or a department but rather what are the processes, the functions, the workflows and the activities that are being undertaken, what bets we could make across there.