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#96 Randall Stutman: The Essence of Leadership
The Knowledge Project with Shane Parrish
Leadership in a Crisis
Crisis is when things are going wrong, because it kind of encompass tragedy crisis. But anything that's changing reputations of people and leaders is crisis. The response has to reek of competence, integrity and sincerity. And if your response is consistent with who you've always been and who you really are, people will forgive you for the incident. You don't lose your career or marriage for the actual thing. Very often you lose it for the response.
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