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Entrepreneurial Journey in Financial Services and Customer Experience
Reflections on building a financial services company catering to underserved individuals, from consumer durable finance to strategic consulting. Insights on offering credit through partnerships with local stores, customer service excellence, and evolving to provide various financial services like a credit QR code system. Discussion on obtaining personal loans through a mobile app, managing repayment options, addressing personal debt concerns, and debunking myths about the creditworthiness of self-employed individuals in the financial industry.