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12min chapter
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Kermode & Mayo’s Take
Enhancing Customer Experience with AI
This chapter delves into the transformative applications of AI in improving customer interactions, reducing issue resolution times, and enhancing overall satisfaction. It discusses the potential of AI to empower existing workforce members and streamline operations, alongside the importance of securing and analyzing large datasets. Emphasizing practical implementations, the chapter highlights how AI can transform customer support and help businesses improve efficiency and user experiences.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode