#62 James & Per are delightful
UX Podcast
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Take UX to the Next Level by Adding Delirium
In the end, it also comes down to when you're testing to test for the behaviours that you wouldn't expect. So it's all about finding the different things that people do that you're not aware of. And in the end, he also recommends actually Steve Crook's book Don't Make Me Think - a third edition is out now.
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