2min chapter

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Ten Tips for Building a Scalable and Sustainable Law Practice

Litigation Radio

CHAPTER

Six Tip Automation Tools

Kim: I'm a fan of tech tools that allow for you to connect to other tools so that you can create your best in class tech stack. An automation tool gives you the ability to connect to tools that are not automatically integrated and use things like Zapier or make, she says. Kim: A lot of this is inner connectivity. You know, if you're using some sort of phone service like dial pad and you get an incoming call, Zapier can communicate with your CRM and record that number.

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