3min chapter

The Idealcast with Gene Kim by IT Revolution cover image

Patterns of Generative Cultures: How They Can Be Destroyed and the Importance of Trust with Dr. Ron Westrum

The Idealcast with Gene Kim by IT Revolution

CHAPTER

The Inmates Are Running the Asylum by Allan Cooper

Allan cooper: Why high tech products drive us crazy and how to restore the sanity by allan cooper. The book was recommended to me after one of the worst moments of my professional career. This is when we started building in customer feedback into the development process. In trip wire two thousand four, we probably looked more like the falcon and sparrow programme than the side winder program. i'd like to think that as result of all the investments that we had made, we got much, much better at building more human software.

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