Outsourcing vs. in-house execution

Welcome to Agency Business.

Brian and Olivia interview Dean Broadhead, founder of independent agency, Broadhead about how agencies should rethink production, talent, and investment as AI reshapes how work gets done.

Drawing on his “stop making shoes” framework, Dean explains why agencies should focus less on long-tail production and more on strategy, creativity, and risk mitigation, using AI to create space for higher-value work rather than replace it. The conversation also explores culturally led AI adoption, proprietary platforms built around subscription models, capital allocation decisions — including exiting an ESOP — and why independents may be better positioned to stay closely connected to clients as holding companies navigate structural change.

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