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135 - Just Tech: Centering Community-Driven Innovation at the Margins Episode 3 with Dr. Sasha Costanza-Chock 

Microsoft Research Podcast

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Designing for the Unmarked User

There's a default in design that tends to think about the unmarked user. This is a sismale, white, heterosexual, able bodied, literate, college educated and so on. You don't have to be all of these things to design for an unmarked user. But thinking so specifically about people can also be quite flattening. And we're really excluding the majority of people if we don't actively and regularly challenge the assumption of who we should be building things for.

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