Preparing Nonprofits for Technological Evolution: Insights for the Next Five Years

In this special episode of The Responsive Lab, co-hosts Carly Berna and Scott Holthaus bring you a featured session from the 2025 Responsive Nonprofit Summit.

Erin McHugh, Chief Product Officer at Microsoft Tech for Social Impact joins Jason Van Lue, VP of Product at Virtuous, for a deep dive into what nonprofits need to be thinking about today to prepare for the future. From the future of AI and “digital colleagues” to practical data strategies, Erin outlines a clear, human-centered vision for tech innovation in the sector.

You’ll hear:

• Why strong data foundations are essential before adopting AI
• The difference between automating tasks and transforming systems
• Real-world examples from fundraisers, healthcare providers, and program teams
• How to balance innovation with ethics, trust, and human connection
• The concept of “frontier nonprofits” and how to become one

Learn more about Virtuous at virtuous.org/learnmore and download your free Nonprofit CRM Checklist at virtuous.org/crmchecklist