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3min chapter
A Blueprint for AI-Driven Process Optimization for Regulated Industries - with Vrinda Khurjekar and Paul Pallath at Searce
The AI in Business Podcast
Evolving Dynamics of Regulation and Customer Experience in Finance
This chapter explores the shifting responsibilities between regulators and banks, particularly in the UK, as banks adopt more regulatory roles. It highlights the transformation of customer experience and call center workflows, while stressing the importance of AI-driven solutions in regulated industries.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode