Exploring the impact of writing on user research, focusing on effective communication, storytelling, and the transformative power of articulating insights for actionable outcomes.
Nikki Anderson is an independent user research consultant, instructor, author, and speaker. Nikki uses her background in education and psychology to mentor people and organizations on the value of user research. And now, she’s written a book to help them build up their research operations. That’s the focus of our conversation today.
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