How can HR deal with workplace conflict without turning the office into a mini battleground? Conflict is a natural part of the human experience, naturally spilling into our working lives. In this episode of HR Unplugged, we hear why the solution isn’t to avoid conflict but to deal with it in a healthy, professional way.
Joining the episode is John Barrand, Chief HR Officer of the Utah Division of Human Resource Management, who introduces us to Utah’s innovative “Disagree Better” campaign from Governor Spencer Cox, which offers a great framework for handling conflict in the workplace.
This episode explores the delicate balance between too little and too much conflict, with John noting that a little tension can illuminate important issues within an organization. Throughout the conversation, John, Anita, and Vanessa discuss practical strategies for addressing different types of disagreements.
Whether you're managing a team of 22,000 like John or leading a smaller group, this episode offers actionable advice on creating a culture of healthy disagreement and open communication.
Key moments:
- What the “Disagree Better” initiative involves
- How to tie company mission and values into conflict resolution
- Why organizations should give back to employees and help them grow
- Why cynicism leads to burnout and how to solve it
- Why service and gratitude are important to encourage
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