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The Manual for the Five Secrets
If you get my book Feeling Good Together and read it and do the written exercises, that will help you tremendously as well if you really want to learn how to do this. There was a follow up question in Eli's email about when the boss comes with a complaint and if he agrees with it right away, without giving any explanation. And once again, if you give a specific example, what did the boss say and what did you say next, then we can show you how to really turn that around. If you use the five secrets in a clumsy way, it will irritate the boss just as it irritated your wife. But if you use thefive secrets in a skillful way,