Empathy and closing the knowing-doing gap

Text us to share what you found helpful!

You know that feeling when you're going through the motions with annual reviews, rinse and repeat conversations, and something just feels off? You're not alone. Even your clients are starting to feel it.

Adam Holt, founder and CEO of Asset-Map and recovering financial planner, joins me to talk about what advice delivery needs to look like by 2030. And spoiler alert: it's not five years away anymore.

This summer, Adam brought together some of the industry's brightest minds to wrestle with a critical question: What do we need to invest in NOW to deliver advice that actually matters in 2030? The resulting white paper (now available on WealthManagement.com) challenges the traditional "manage assets, do annual review, play golf, repeat" model that's kept many advisors comfortable but may not serve the next generation of clients.

What struck me most about our conversation was Adam's insight about trust. It's not that clients don't trust advisors with their money. They do. But there's a deeper question emerging: Do they trust us to understand what truly matters beyond the portfolio? The families they're building, the legacies they're creating, the emotional transitions they're navigating?

Adam breaks down why advisors will need to develop awareness across legal, tax, insurance, banking, family dynamics, AND behavioral coaching to stay relevant. Not because we need to become experts in everything, but because clients will expect us to know enough to guide them toward the right resources at the right time.

We explore the shift from financial planning as a business transaction to financial planning as relationship cultivation. Adam talks about moving from creating client dependency to creating client empowerment, the kind where your clients are actually more productive when you're NOT in the room. That's the real measure of value.

This conversation also gets into some hard truths. The industry may face legitimate challenges around fiduciary responsibility, particularly when advisors miss opportunities to protect second-generation wealth because they never asked the right questions about long-term care, estate planning, or proper insurance structuring.

If you've been feeling that your practice needs to evolve but aren't sure where to start, this episode offers both the permission and the roadmap.

Listen now to discover what advice delivery really needs to look like in 2030, and what you should be building toward today.

Want to bring behavioral expertise into your firm? Our Foundations offering provides monthly training, client-ready resources, and practical tools that help you integrate financial psychology into your practice. Reach out to hello@beyondthefp.com to learn how we can support your team.

Guest Contact & Resources:

• LinkedIn: H. Adam Holt
• AssetMap: Asset-Map.com
• Rebel Dads: www.rebldads.com
• White Paper: "Advice Delivery in 2030" - Available free at WealthManagement.com

Connect with Host Ashley Quamme:

• Podcast Website: PlanningAndBeyond.com
• LinkedIn: Ashley Quamme 
• Beyond the Plan®: BeyondTheFP.com
• YouTube: Subscribe at @BeyondthePlanSolutions