In this episode of Building With AI, host Haroon Choudery is joined by Yasser Elsaid, Founder of Chatbase. After facing unexpected layoffs in his industry, Yasser transformed adversity into opportunity by creating Chatbase. This innovative AI product, now doing $3M in ARR, empowers companies to develop custom chatbots for their websites, revolutionizing customer interactions.
During the conversation, they discuss:
- If a simple AI "wrapper" is enough to succeed,
- How Chatbase stands out in a crowded space,
- How to combat AI hallucinations,
- The inner workings of Chatbase's RAG system,
- How to create a thriving product community,
- And much more!
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[00:00] Up next:
[00:49] Episode introduction
[01:48] Autoblocks: AI Optimization Platform
[02:41] Yasser’s introduction
[03:20] The big tech offer
[05:20] The first mover advantage
[07:10] From first mover to long-term player
[09:01] Is a simple AI "wrapper" enough to succeed?
[10:55] How Chatbase stands out in a crowded space
[12:53] How Chatbase combats AI hallucinations
[15:56] The inner workings of Chatbase's RAG system
[21:57] The biggest problem Chatbase faces
[23:42] Moving up in the market
[26:25] Biggest lessons from programming AI products
[28:42] How Chatbase created a thriving product community
[32:47] Biggest opportunities and challenges in AI
[37:22] Yasser's hottest take on AI
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Brought to you by Autoblocks (https://www.autoblocks.ai/) — how product teams deliver better AI experiences.
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Building with AI is a weekly podcast featuring conversations with top AI product builders and leaders. Through thoughtful dialogue, host Haroon Choudery (CEO of Autoblocks) uncovers tactical insights that help listeners build & scale world-class AI products.
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