In AI We Trust? cover image

Mira Lane (Microsoft): Can compassion lead to better AI?

In AI We Trust?

CHAPTER

Design Thinking

"We shouldn't relegate design thinking solely to those with design in their title as a noun. Design is a profession, but as a verb, it's the act of considered construction," he says. "You do have to take people through the process, particularly when it's requiring a new muscle that they have to develop." He adds: "And then on the other side, you know, PMs and engineers, we work through it together and they're like, oh, I get this!"

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