Navigating Business Challenges in Emerging Markets

Niklas Östberg is the Founder and CEO of Delivery Hero, a global juggernaut now present in over 70 countries across four continents. In Q4 2024, the company announced GMV of $49BN with $12.8BN in revenue and $750M in EBITDA. They have made an astonishing 35+ acquisitions including $2BN for Glovo. Before launching Delivery Hero, Niklas co-founded Pizza.nu, leading its expansion across Sweden, Poland, Finland, and Austria.

In Today’s Episode We Discuss:

04:09 How Skiing Prepared Me For Life As An Entrepreneur

10:12 Losing $200M on Gorillas Investment

17:58 Quick Commerce: Does the Business Model Work?

25:09 How to Master M&A: Lessons from 35 Acquisitions

31:45 Evaluating Acquisitions: The Glovo Example

32:39 Cohort Analysis: Lessons from $49BN in GMV

34:35 Growth Strategies: What Worked? What Did Not Work?

38:27 Competing Against Uber and Doordash

41:40 Is Cash a Weapon in the War for Food Delivery

44:29 Why Are Emerging Markets a Good Investment?

48:21 Why Are European Markets Broken? Are Regulators Killing Europe?

51:57 Quickfire Round: Insights and Reflections