Chris, Anne, and Chad Lusk from A&M Consumer and Retail Group call out 2025's most overhyped retail technologies in this segment sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.
Anne criticizes smart carts' misleading deployment numbers and questionable ROI, while both Chad and Chris agree agentic AI commerce is overhyped despite being transformative… pointing to Target's rushed ChatGPT integration as proof retailers are moving too fast without strategy. Can technology be both the future and overhyped simultaneously?
For the full episode head here: https://youtu.be/ApiGWRByxIY
#overhypedtech #smartcarts #agenticai #targetchatgpt #retailtech #technologyhype #retailstrategy
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