Employees = Customers: Why HR managers should think like Marketing managers? (+Special guest)
Forward.
Engaging Non-Disconployees, Stay Longer, Stay Happy
Studies have shown that engaged non-disconploys are more productive, have higher job satisfaction, and are more likely to stay in the organization. One study found companies with high engagement saw 9% increase in customer satisfaction and 21% increase in productivity. 94% of these employees reported higher job satisfaction when they felt connected to their company through technology. As soon as we manage people, automatically, those people become our customers in a way. You provide the service to your employees. Now their success is the business success. It's your success.
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