Why you should apologize even when it’s hard to, with Karina Schumann, PhD
Speaking of Psychology
The Importance of Apologies in Relationships
Dr. Schumann studies conflict resolution, apologies, and forgiveness. Her work addresses many of the questions I just posed about how people respond to each other in conflicts. Dr. Schumann: Apologies really can be thought of as the superglue of life in a way. And so for that reason, apologies are one of the most powerful tools that people can use in their lives to smooth over relationships.
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