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The Importance of Apologies in Relationships
Dr. Schumann studies conflict resolution, apologies, and forgiveness. Her work addresses many of the questions I just posed about how people respond to each other in conflicts. Dr. Schumann: Apologies really can be thought of as the superglue of life in a way. And so for that reason, apologies are one of the most powerful tools that people can use in their lives to smooth over relationships.