How to Help Someone Who Needs Health Care

"I think everyone has an experience, which is how hard it is to ask for help for stuff that's like incredibly minor. And then you're doing this for a really intimate like health care decision," she says. "When I get in touch with someone, they've already encountered so many dead ends and when I am not the dead end, they're filled with so much relief." 'It makes me feel really horrible because they have already been robbed of their dignity by the time that I talk to them'