The Role Forward: A Strategic Finance Podcast cover image

Making Sense of SaaS Billing Data with Brian Campbell, Co-Founder of Mosaic

The Role Forward: A Strategic Finance Podcast

CHAPTER

How to Fix a Stripe Problem

An hour goal when you come in as a customer is to make sense of why those changes are different and why, or how to get it to the most precise number that we can. So I'm curious if you can like walk me through an example, like customer A comes in, they're dealing with this stripe problem that we've seen a bunch. And here's what we're going to do,. And here's, you know, how we fix it.Yeah, okay. Yeah, I guess another example I'll give is most tools that they concluded, by the way, you kind of choose like, hey, do I want to include discounts or not in my MRR or certain

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