Shift: A podcast about mobility cover image

Alex Mueller of IIHS explains how drivers use – and sometimes misuse – partially automated systems

Shift: A podcast about mobility

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Is Automation Complacency Related to Over Trust?

The National Transportation Safety Board and a couple of its investigations involving Tesla autopilot crashes in particular kind of coined this phrase automation complacency. Over trusting has to do with basically over trusting the technology beyond its limits. Complacency refers to a driver's reluctance for example to intervene when it's necessary thinking that no no the system can handle this.

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