The Great M5 MacBook Pro DEBATE, OpenAI Atlas Browser, M5 iPad Pro Review
Primary Technology
Effective AI Chat for Customer Support
They discuss examples where chat systems (like Delta) escalate to humans appropriately and how bots should triage intelligently.
In-depth review of M5 iPad Pro, we debate who should get M5 MacBook Pro, OpenAI finally released it’s AI browser Atlas but falls short in areas, iPhone Air demand is scant, and Ai customer support is the worst.
------------------------------
We want to hear from you! Send us a voice memo that may get played on the show! Click here to submit.
------------------------------
Bonus Episode: Stephen quit his job. Listen here!
------------------------------
Sponsored by:
- CleanMyMac - Get Tidy Today! Try 7 days free and use my code PRIMARYTECH for 20% off at clnmy.com/PrimaryTechnology
- Interconnected: Interconnected is a new series from Equinix diving into the infrastructure that keeps our digital world running. We're diving deep into the systems behind AI, automation, quantum, and beyond. Listen wherever you get your podcasts, and on YouTube here.
------------------------------
- Sign up to get exactly one email per week from the Primary Tech guys with the full episode show notes for your perusal. Click here to subscribe.
------------------------------
- Subscribe and watch our weekly episodes plus bonus clips at: https://youtu.be/ZuHmc0gDKe8
------------------------------
- Discuss new episodes, start your own conversation, and join the Primary Tech community here: social.primarytech.fm
------------------------------
- Get ad-free versions of the show plus exclusive bonus episodes every week! Subscribe directly in Apple Podcasts or here if you want chapters: primarytech.memberful.com/join
------------------------------
Reach out:
- Stephen's YouTube Channel
- @stephenrobles on Threads
- Stephen on Bluesky
- Stephen on Mastodon
- @stephenrobles on X
- Jason's Inc.com Articles
- @jasonaten on Threads
- @JasonAten on X
- Jason on Bluesky
- Jason on Mastodon
------------------------------
We would also appreciate a 5-star rating and review in Apple Podcasts and Spotify
Podcast artwork with help from Basic Apple Guy.
Those interested in sponsoring the show can reach out to us at: podcast@primarytech.fm
------------------------------
Links from the show
- iPad Team Interview - YouTube
- Apple’s F1 Deal Includes Something I Didn’t Expect. It Makes Perfect Sense
- Apple is the exclusive new broadcast partner for Formula 1® in the U.S. - Apple
- M5 iPad Pro Review: Finally, Truly, Pro - YouTube
- M5 MacBook Pro vs MacBook Air: Which is Right for You? - YouTube
- The M5 MacBook Pro Is Apple’s Most Underrated Product in Years
- M5 Apple Vision Pro | Heavier, Faster and Better! - YouTube
- Apple Confirms Vision Pro is Not Eligible for Trade-In - MacRumors
- ChatGPT - Atlas
- Atlas vs Comet: Begun the AI Browser Wars Have - YouTube
- Apple confirms it pulled controversial dating apps Tea and TeaOnHer from the App Store | TechCrunch
- Meta kicking ChatGPT out of WhatsApp for 50M users - 9to5Mac
- Apple's iPhone Air Experiment Fails as Supply Chain Cuts Production by 80% - MacRumors
- Tyler Stalman's iPhone Air Camera Review
- iOS 26.1 beta 4 adds new setting to tone down Liquid Glass transparency - 9to5Mac
- An AWS Outage Took Down Snapchat, Fortnite, and ChatGPT, and Showed How Fragile Everything Really Is
- FedEx’s Use of AI Chatbots Is the Worst Thing a Company Could Do to Its Customers
The AI-powered Podcast Player
