I thought that it was my job to write about the landlords as much complexity and humanity as I did their tenants. And because you do that, you give a very round portrait of the place that they have in the structure of housing in America. So when readers tell me, you know, I don't know what to think of her, I think, okay, I did okay there. You know, I kind of wrote a, I wrote a complex story because of ... The world's complex.

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