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User Engagement and Expert Intuition (with Rob Haisfield)
Clearer Thinking with Spencer Greenberg
How to Build a Prototype in Your Head
The more abstract version of this is to make it as clear as possible the relationship between a user's actions and the outcomes. And then the third way that I'll point to is building up a prototype in your head. All those sorts of strategies with pattern recognition, finding contrasts and also building up prototypes for yourself. Those are all things that you can do deliberately by just noticing the situations when you should do it.
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