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Ep 444: Driving More Client Referrals In The First 100 Days By Crafting An Exceptional Onboarding Experience with Libby Greiwe

Financial Advisor Success

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Enhancing Client Onboarding

This chapter emphasizes the critical role of setting clear expectations during the client onboarding process to strengthen advisory relationships. It discusses strategies for effective communication, the creation of a client engagement document, and the importance of personal interactions and gestures that foster client loyalty. Furthermore, it introduces the concept of a client intel sheet to capture and utilize personal client insights, ensuring ongoing engagement beyond the initial onboarding phase.

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