3 tips for leaders to get the future of work right | TED Business
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The Call Center Operators Are Loving the Flexibility
Kellyanne Conway spoke to call centre workers about the benefits of working remotely. She said they were saving real money by not commuting, and it would be a mistake for them to do so. The company is also investing in up skilling managers who can manage their teams remotely. They're tapping into more flexible talent pools, like military spouses that need flexibility when their spouses are deployed.
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