4min chapter

The AI in Business Podcast cover image

Beyond Algorithms: What AI Adoption Projects Need to Succeed - with Gero Gunkel of Zurich Insurance

The AI in Business Podcast

CHAPTER

The Importance of Design and Experience Considerations in AI Development

Businesses should ask themselves whether new processes are necessary to take the next step of solving business problems with data. Do they need to make sector considerations? Competition, how they want to develop their AI systems in response to what else is out there in the insurance space? Or if all of the considerations are purely internal, you know, hey, correct me if I'm wrong. Just diving into user design, because this is a consideration for development or IT considerations that may not have the highest priority in non-tech companies.

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