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The five-star rating system isn’t working | Learn the English expression ‘rave about’
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The Five Star System Isn't Working, but It Does Work
Where the five star system fails is in differentiating between good and excellent, or between mediocre and good. Reviewers struggle with the distribution of ratings and the la of definitions. What should be the difference between four and five stars? What does three star service even look like? This isn't well defined anywhere, so we don't really have any guide lines to tell us when to give four stars and when to give five. We also want to be nice to people we deal with. On platforms like that, small differences in quality matter. Truly good performers can't stand out from the crowd if every acceptable job gets five stars. These two factors work together to push the average ratings upward on most
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Discover
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