362: Inside tips for digital transformation
Global Product Management Talk
00:00
Is It All About the Customer Experience?
In digital transformation, sadly, is not all about just doing little things. You can get to nirvana, but hey, when you're doing the study and you discover that here are some things that are easily fixable with a new a new policy,. A new kind of training, provide employees, r what, what have you. Those are t, you kno, like those of the that's, that's pure gold. And i tell you, i've never gone into a company where we do this kind of analysis and we don't come back with at least a few of tho. The customer are off and not that patient. If you're a digital laggard,
Play episode from 13:42
Transcript
